What is AI automation?
Using AI for the steps in a workflow that need reading, understanding or writing, such as sorting messages, extracting details from documents or drafting replies, and connecting those steps to your systems so work moves without being retyped.
How is AI automation different from business automation?
Business automation follows fixed rules: if this happens, do that. AI automation handles steps that need interpretation, such as understanding what a customer wants. Most workflows use both.
Do I need AI?
Not always. If a process follows clear rules, ordinary automation is cheaper and more predictable. AI helps when your team spends time reading, sorting or writing. The audit tells you which applies.
Can you automate our existing workflows?
Usually, yes. We map how the work happens today, then add AI and automation to the steps where they help, keeping the rest as it is.
Can you integrate AI with our CRM?
Usually, if your CRM has an API or webhooks. AI can create and update records, add summaries and route leads inside it.
Can you integrate WhatsApp?
Yes, through the WhatsApp Business Platform. It needs a business account and approved message templates for some messages, which we help you set up.
Can you integrate Google Workspace?
Yes. Gmail, Drive, Sheets and Docs can all be part of an AI workflow, as can Microsoft 365.
Can you integrate our ERP?
Usually, if it offers an API or data export. We check your specific system during the audit.
Can AI process documents?
Yes. AI can read invoices, forms, applications, CVs and similar documents, extract the details and check them, with unclear cases sent to a person.
Can AI answer customer questions?
Yes, from information you approve. Routine questions are answered, and complaints, sensitive issues or anything unclear go to your team.
Can AI qualify leads?
Yes, against criteria you define. It reads each enquiry, identifies the need, scores it and passes a summary to sales.
Can AI read our emails?
With your permission, yes. It can sort incoming mail, summarise threads and draft replies for someone to approve.
Can AI generate reports?
It can summarise your data in plain language and highlight what changed. Significant decisions should still be checked against the numbers.
Can people review AI decisions?
Yes, and we recommend it wherever mistakes would matter. You decide which steps need approval.
How much does AI automation cost?
AI automation starts from ₦900,000 for a simple AI workflow. The final price depends on the workflow, the systems involved, the volume and the AI models needed. The audit is free and gives you a written scope and price for each workflow, plus an estimate of ongoing AI usage costs.
How long does implementation take?
A focused prototype on your own data usually takes two to four weeks. Rolling it out fully depends on what the prototype shows and how many systems are involved.
Which AI models do you use?
The one that suits the task. We work with models from providers such as OpenAI and Anthropic, and choose on accuracy, cost, speed and privacy, not habit.
Is our business data safe?
We send the AI only what each task needs, use provider settings that don’t train on your data where offered, control access and log activity. No system is risk-free, so we design for your specific obligations.
What happens when AI makes a mistake?
Validation catches many errors before they reach your systems, uncertain cases go to people, and logs show what happened so the workflow can be improved.
Do you provide maintenance?
Yes. We monitor quality and costs, adjust prompts and rules as your process changes, and switch models when a better option appears.
